You also see which page on your website that they activated the chat on.During the chat you can also transfer the chat to any available colleague if you need to.You can set and filter conversations by their status (Open, Pending, Closed, or Assigned to me), add a custom conversation tag, or post private notes to stay organized. With Saved Replies, you can easily create and access saved messages straight from the composer.Simply install our mobile app and use it to open a personal UK current account instantly.You can also add notes to the conversation for later reference. Start your tweet with @HMRCcustomers 8am to 10pm, Monday to Saturday 9am to 10pm Sunday 8am to 8pm, Monday to Friday 8am to 4pm Saturday 9am to 5pm Sunday Closed Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.Hide options You can set the chat window to appear: Our interface is designed for you to be able to focus on the customer’s experience and not the system.Once you get a chat, the visitor will be recognized if he or she is a repeat customer and you get access to their information and any previous conversations.
Color Select your own color for the widget and preview it in both minimized view and conversation view on both desktop and mobile.
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